Technology Support
Do you need help with your printer, Wifi, tablet, computer or device?
RangeCare is supporting clients by offering a wide range of technical support services.
Technology Support
RangeCare are now providing technical support services to all clients.
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Our technical support team can help you:
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Set up and troubleshooting your WiFi
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Set up and troubleshooting your printer, smart TV, tablet, computer and other devices
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Install software & Apps on your devices including online banking
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Install and assist in connectivity apps such as Facebook, Zoom and more.
Get Connected
RangeCare is launching its new Get Connected Program.
This project aims to support our many CHSP clients with useful IT technology and ensure that they are prepared for new changes in funding systems for their care.
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The program involves the clients:
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Receiving a refurbished laptop or desktop system
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Receiving 5 hours of IT training and support
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Gaining access to RangeCare’s new Virtual Online Support portal.
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Ensuring they have email accounts and access to software to enhance their communication with family, friends and RangeCare staff.
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The cost for clients will be $20.
They will own the laptop or desktop system.
Virtual Reality Program
Join other RangeCare clients in participating in a NEW Virtual Reality Program.
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Our virtual reality program can provide a variety of guided experiences including:
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Deep diving in the ocean
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Visiting your home town
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Exploring museums
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Traveling to new and exciting countries
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Attending a live concert, and so much more!
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Clients who have participated in the program have experienced positive happy memory recalls.
Steen has been using the program to attend virtual concerts.
"The technology behind it all you cannot comprehend it. Most people would find it fascinating" - Steen
Apple Watch Assistance
RangeCare’s Technical Support Officers have been trained by Apple to support Apple products including iPads, iPhones and Apple Watches. If you are considering investing in these Apple products our Technical Support Officers can assist you in recommending products and helping you set them up. An Apple Watch is a proven alternative to personal alarms and were found to be very useful in a recent test program conducted with RangeCare clients.